We can help to answer any questions you may have. You can still use your SpotHero reservation! 10% Off Offer at Spot Hero From SpotHero,Claim a fantastic discount on your orders at SpotHero when you use this discount code and promo code at checkout.Move to save extra money by redeeming this voucher code at spothero.com. Its easy. What are the "additional fees" charged for airport parking? Standard-Size Vehicles include but are not limited to: 2-door cars (Honda Civic)4 door sedans (BMW 7-series). If you choose to purchase a spot that says recurring monthly on the checkout page, your card will be automatically charged until you cancel. We get it. For more information, refer to ourTerms of Use. If you paid to exit the garage, give SpotHero a call at 312-566-7768. A business profile allows you to separate payment methods and charge the right card every time. If you provide proof of lower pricing at a competing retailer, you can get a price match. They can be extended to last as long as your night takes you as long as the facility has inventory available! Oversized Vehicles include but are not limited to: SUVs (Ford Explorer | Any Jeep)Minivans (Honda Odyssey). Currently, you the following programs are eligible: Whether youre traveling for work, or for recreation, parking in large cities can often be stressful and difficult, and expensive. We will communicate where a different policy applies. Yes! Are there any restrictions when using my pre-tax benefit card? You can also always give us a call before you reserve a spot and we can reach out to the garage directly to determine any oversize fee. What if I'm purchasing a spot for an event and the event runs late? You can start reservations early, extend them, and even cancel themall from the app or online. Yes. All reservations are backed by the .css-1xb7p4c{-webkit-transition:all 0.15s ease-out;transition:all 0.15s ease-out;color:var(--chakra-colors-text-link-light);font-weight:var(--chakra-fontWeights-semibold);-webkit-text-decoration:underline;text-decoration:underline;}.css-1xb7p4c:hover,.css-1xb7p4c[data-hover]{color:var(--chakra-colors-primary-600);}.css-1xb7p4c:focus,.css-1xb7p4c[data-focus]{box-shadow:var(--chakra-shadows-outline);}.css-1xb7p4c svg{display:inline-block;vertical-align:initial;}SpotHero Parking Guarantee. Note:Almost all New York City garages charge an extra fee for oversized vehicles. You also can always give us a call before you reserve a spot and we can reach out to the garage directly to determine any oversize fees. You can shorten your reservation to the present time as long as your reservation is still in session. The SpotHero price is the entire price youll pay for a reservation, and all applicable taxes and fees are included in the price that you see on the app or website! The attendant will be able to take your SpotHero Rental ID number along with the number on the ticket you pulled, and they will lift the gate manually. How do I know if my payment went through? For example, if you see a spot called Monday Friday: 6 am 7 pm, you may only park your vehicle inside the garage during those times. we find a new SpotHero coupon code every 18 days. There will always be details on your parking pass about where this spot is, along with pictures of what it looks like. Can I use multiple pre-tax cards on your site? this app gives you access to thousands of garages, lots, and valets nationwide. SpotHero allows you to pay for parking with pre-tax dollars, if you qualify. Nope! To enter a promo code in the app, go to the main menu, then go to Promo Codes and add your code for next time. We classify our charges as recurring to make the payment processing easier and faster that way, the payment goes through quickly so you can be on your way! Decide you dont want to park anymore? If you share parking reservations, make sure the vehicle information on the reservation is accurate so you don't risk getting towed! What will be my monthly parking rate going forward after I purchase with SpotHero? As always, if you have any questions about the redemption process, you can give us a call for clarification. When booking a location that is monitored by license plate number, you are required to input this information at checkout, or on your parking pass, before you arrive to avoid being ticketed or towed. Can I still use my pass? Follow the SpotHero iOS app troubleshooting guide Here . If you see a spot called 24/7 Parking, you get to park whenever you want during that month. In the app, click on the reservation you want to change and press Edit.. This is a private garage so we have that disclaimer on our parking pass to discourage customers from parking there without a SpotHero reservation. The service fee helps us invest in new features and services, and allows SpotHero to cover the costs of operating our platform while providing industry-leading customer support, processing and fulfillment services, and ongoing operation and maintenance. You can have it returned to the original source or as SpotHero credit. 3) Hit "confirm" and you're good to go! This will NOT automatically book parking for that calendar. You can also update your vehicle information on the parking pass once you book your reservation. You can also use a coupon in advance to maximize your savings. Pro tips for using a parking scanner: Click the QR code to display it more prominently. this app is now integrated with Apple CarPlay. You will see a QR code or a bar code in the top corner. Whether youre commuting to work, heading to the airport, or exploring your city, we have a parking spot near you. 15% Off for Existing Customers. That being said, we never want you paying more through SpotHero than the drive-up rate. Have no fear, our Customer Heroes are here! If youre still in the garage, see if any on-site attendants are available to assist you, or press the call button at the exit kiosk to get connected to a garage attendant. You booked your spot, hurrah! (Hero tip: If you enter your phone number when you book, youll also receive a text message confirmation. Dont forget to double-check if a spot is a printout required, to ensure you are redeeming your reservation properly. SpotHero credit will apply automatically toward your next reservation as long as youre logged in and not checking out as a guest. All calls to SpotHero's API must be authenticated using an access token with the correct scope obtained using an appropriate OAuth 2.0 grant flow. Make sure you adjust the dates and times youre looking for so that youre reserving the correct times for the reservation. Check the directory to which you are backing the database. The type of location youre booking will always be listed in the title of the spot as well as the redemption process details. Do I have to be staying at the hotel or eating at the restaurant to park? Then select how you would like the funds returned. If theyre not there, its likely that youre not logged in to the account that purchased the spot, or a spot wasnt purchased. Whatever you need to do, SpotHero is here for you! Enter your email address to subscribe to this blog and receive notifications of new posts by email. In certain cases, we may receive a commission from brands you find on our website. If youd like to extend your reservation beyond the event end time, youll have to pay the additional cost onsite directly to the facility. SpotHero is a parking reservation service that lets you find and reserve hourly, monthly, airport, and event parking at thousands of lots and garages across North America. In the app menu, go to Settings Calendar Sync, Choose the calendars you want to sync to SpotHero, On the search screen, swipe up to see your events and tap an event to book parking, Make sure you are not entering or exiting the garage outside your SpotHero reservation hours, The mobile device should be at a 75-degree angle, facing upwards (vs 90-degree), Make sure the QR code is not getting cut off because of auto-rotation of the screen. Youll see the word Change in blue letters, and you can edit the reservation times from there. If you are eligible for a commuter benefits program through your workplace, you can save 40% with SpotHero. In exchange, we get to offer the spaces at a discount and pass the savings onto you! What does the triangle symbol with the exclamation mark on the display for the BW Clip4 represent? Absolutely! Our monthly parking specialist can be reached directly at (844) 292-5257. This amount covers fees charged by the facility operator for costs such as airport charges, facility fees, and additional operator expenses, as estimated by SpotHero. You can extend the end time of your reservation once youre logged into the website or app as long as the reservation is still in session and as long as we have inventory available. Can I use a commuter benefits card on your site? SpotHero allows you to save money on convenient parking spots by pre-paying online, or through our mobile app. Current SpotHero Coupon Codes & Deals. Twitch: https://www.twitch.tv/gigobitesTwitter: https://twitter.com/GigoLPInstagram: https://www.instagram.com/gigo_lp/Merch: https://merch.streamelements.co. You can edit or add your vehicle information. You can update your email, password, license plate, vehicle, favorite spots, and payment information through your account settings!Website: Find more information about SpotHero for Business athttps://spothero.com/business/. So we made it easy to get in contact with the support team at SpotHero, Inc., developers of SpotHero. The number is: 844-938-3688. If you pulled a ticket when you entered the garage, you may be asked to read the number on the ticket as well. We do offer spots with a shuttle service, especially many spots near airports. Yes! Do I have to reserve online to get this rate? For consistency and flexibility on our site, we typically do not offer any rates that have time conditions. If you havent received a confirmation email and you dont see any charges on your credit card, the payment has not gone through. Best Discount: 15% Off. Why does it say recurring charge on my statement? Simply click on the monthly tab on the website or mobile web and monthly parking options will populate when you search. Why do some spots ask me for my license plate number? When logged in, the app will store all of your parking passes. Have a commuter benefits card? There is also a GPS location embedded into the parking pass that you can navigate from. Are you having issues? Can I extend an Event Package reservation? LTE/3G/2G (auto connect). Plans can change quickly. One thing to note, we cannot split payments between multiple credit cards, so the cost of the spot cannot exceed the value on the card. Take $10 Off Reservations $10+ with SpotHero Discount Code, Existing Customers, Don't Miss 10% Off Parking with SpotHero Promo Code, Save 10% on Parking Over $5 with SpotHero Promo Code, Get 15% Off First $5+ Parking Using SpotHero Coupon Code, Take 10% Off Parking with SpotHero Coupon, Enjoy 15% Off Your Airport Parking Using SpotHero Promo Code, Get 10% Off Your First Reservation Using SpotHero Promo Code, 15% off monthly parking for your first month of service. Again, got SpotHero "Mobile Data" "Allow Background Data Usage". Parking passes are sent to the email address that was used to book. While we don't currently have a formal transfer process, your confirmation email will include links to all of the parking passes in your event package. You will be able to tell if there is a contract for a location if you see something called Contract Required. Tap on the three blue bars in the left-hand corner (next to the search bar). With a SpotHero reservation, you are considered a patron of its tenant businesses. To do so: Generally, yes! Currently, SpotHero is running 7 promo codes and 7 total offers, redeemable for savings at their website. We have a specific phone number for Event Packages customers due to the uniqueness of this new offering. Get savings like $5 off your first time, or 10% off at a new lot. If I overstay my Event Package reservation, can I pay for the extra time through SpotHero? If you enter after 10 am, you will be subject to paying extra onsite. If your reservation contains a restriction that wont work for you, you can always cancel and rebook a different spot that works better, subject to our cancellation policy. To do so: If you need to make changes to the start time after the reservations started, give us a call at (312) 566-7768 and we can help look for whats available for you! Go ahead and browse our site to check out the different options, but please pay close attention to the times listed so youll know exactly when you can park. This Clears both data and cache. On the payment screen, tap "Personal Profile" to switch to your business profile, Go to My Account at the top of the page. You can purchase through SpotHero as a guest each time. Some locations charge an oversize fee for vehicles that are taller than 65 or longer than 181. We also have an in-house monthly parking specialist who can help you find the perfect spot. Why was my reservation refunded as SpotHero credit? Yes, you can purchase as many spots as you need as long as there is sufficient inventory available for the dates and times you are requesting. If the event does last longer than expected, theres no need to worry about leaving early. Please know that credit card refunds can take 5-7 business days in order to reflect on your bank activity, while SpotHero credit would be available immediately! Need to book monthly parking? Sign up today for free SpotHero coupons and promo codes Subscribe 15% OFF Code Expiring soon! Why do I have a $1 charge from Stripe on my bank account? Click on Promo Codes from the main menu in the app once youre logged in, and enter your promo code. SpotHero for Business simplifies business parking for both employees and employers. You will then set the address of your work and can begin to book spots using your pre-tax benefits card. How do I list my parking spot on SpotHero? Yes, its easy to extend your SpotHero parking reservation right from the app. It makes it easier to see all reservations in one place and rebook multiple spots with an account, but you absolutely dont need one. While this is something that is decided on site, we try our best to let customers know about these fees before arriving, so check your parking pass to see if any oversize fees may apply. Don't panic, book your parking place beforehand with SpotHero and be tension free. Sorry, not yet. Having some trouble? If you purchased a recurring billing spot (it will say your card will be automatically charged on the checkout page), all you have to do is email us at support@spothero.comto notify us that you would like to cancel your recurring monthly reservation. If you pulled a ticket when you entered the garage, you will probably be asked to read the number on the ticket as well. With Calendar Sync you can sync iCal and select the specific calendar to import into SpotHero. Never print a parking pass! SpotHero Android App Issues and Solutions Contact Support Some issues cannot be easily resolved through online tutorials or self help. Yes! When I try to book I get an error message. In the meantime, you can view pending reservations on the SpotHero website or through the links in the email confirmation for your event package purchase. Totally! With business profiles, you can avoid expense management each month with automated reimbursement through integrations with Concur, Expensify, Certify, or Chrome River. Then head to SpotHero's website at. Many of these locations also offer complimentary shuttle service so that you can get to the airport with ease, so check the spot information for details! Our customer heroes are available 6 a.m.-11 p.m. CT any day of the week and are happy to help! Rate your shopping experience with SpotHero: Yes, SpotHero will match competitors' pricing. Read your Rental ID number when prompted. To create a Business profile in the app, go to Settings > Business Profiles. Some reservations take longer to confirm with the parking facilitys platform, but dont worry well keep trying until we get it! When you book with us you'll get an instant prepaid parking reservation, backed by the SpotHero Guarantee. Are SpotHero parking reservations guaranteed? When you drive to the exit gate, press the call button for assistance and speak with an attendant. How do I adjust the times when searching? We want this to be at the discretion of the customer based on your experience. A few spots offer a commuter special that is only valid if you enter by a certain time, otherwise, you will be subject to paying extra onsite. We partner with garages throughout the country to provide you with a guaranteed parking reservation at a discounted price. Don't think that are right people to listen to and wrong people to listen to. You can set up a SpotHero for Business profile with your business email address, however! Then compare parking garages and rates near your destination. Our customer heroes will work with you to rebook your parking at the closest available nearby facility at no extra charge or offer you credit or a full refund. Park smarter with the this app iPhone app. Now, put your network on 4G e.g. To find the total price depending on your length of stay, adjust the reservation times and search for your destination. Your reservations should always show up in the Reservations section of the app after you purchase. Read more here. How do I know if I am in the correct spot? Of course! In the top right-hand corner of the screen, you will see a button that says Edit., Tap on that and then click on Cancel Reservation.. Using this Download the App: Get 10% Off First Reservation with Promo Code you can save 10% today. Unless otherwise stated, you can enter any time after the start time of a reservation and exit any time before the end time for the price of your SpotHero reservation. Its easy to edit or extend your parking reservation. Here are some helpful workarounds that should work whenever SpotHero app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. For details, please refer to theSpotHero Parking Guarantee. ), Yes! Just like any other time you park, please keep your vehicle locked and do not leave valuables in your car when you have a SpotHero reservation. SpotHero Coupon Code: Get $5 Off Your First Park. We want this to be at the discretion of the customer based on your experience. When you drive to the exit gate, press the call button for assistance and speak with an attendant. Here is how to fix: Follow the SpotHero android app crash troubleshooting guide Here . Asked to read the number on the parking pass to discourage customers parking... May be asked to read the number on the reservation spothero error code 4002 accurate so you n't. The airport, or exploring your City, we never want you paying more through SpotHero whatever need. 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