https://euprettylittlething.intelligentreturns.net/main/landing. Quick and easy returns through our Returns Portal! So, if you bought an item at PrettyLittleThing and want to return it, here are the conditions that you need to meet according to the PrettyLittleThing return policy: All items need to be returned within 28 days of receiving the item. Now you are. Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in . Please ensure that lingerie and swimwear items are tried on over your own underwear. Your refund should be processed within 3-5 working days of you dropping your parcel off at your local post office / collection point. This comes at a one off payment of 9.99 for a whole year of unlimited UK delivery. Items must be returned within 28 days of receiving your order. We're sorry but we are unable to offer a free returns service. Order Number/ID*. PLT do lovely, affordable clothes, but most importantly their customer care team are great. Exceptions to the returns policy include pierced jewellery, underwear, swimwear and beauty products. published 1 week ago. Youll also want to make sure tags and labels are still attached. As soon as we have processed your refund, you will receive an email notification. Order Numbers will be in one of the following formats: 111-1111111-1111111 / 111111111. Please ensure that lingerie and swimwear items are tried on over your own underwear. JavaScript seems to be disabled in your browser. For our American & Canadian friends, please return unsuitable items within 28 days of receiving your order. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. //