This company is a thief and liar. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. So they foreclosed, but my house didnt sale on the court house steps, and they didnt give me a chance to redeem had I been able to. Selene finance settled all the claims brought against it in 2020. They say I havent pay anything and want to foreclosed but i have ever receipt since Ive been in the house selene finance tries to blame it on Rushmore loan management will not come fourth with the payments. She offered this service to me, I did not ask for any assistance. I also noticed when they pay plaintiffs on a class action suit they use Rush, Consulting. Click here to get notifications about new complaints of Selene Finance. State Attorney General - Was first told it was mailed to us and that we cashed the check. THEY WANT OUR PROPERTY. Next day they sent me another quote and it says $90771. 1 0 obj I was making my payments up until April <> Follow the step-by-step instructions below to design your selene finance loan modification forms: Select the document you want to sign and click Upload. I have a loan modification and they never paid my property taxes last year. Understand that Selene makes the least amount of money by modifying your loan. Selene Finance LP. Selene Finance, LP (trading name, 2008-01-31 - ) Selene (trading name, 2021-03-05 - ) Agent Name Corporation Service Company d/b/a CSC-Lawyers Incorporating Service Company Agent Address 211 E. 7th Street Suite 620, Austin, TX, 78701, USA Directors / Officers. I am a 65 yr old female, a widow at that and was told that I had to sign the modification or lose my home. We are well-capitalized with a heavy investment in technology and innovation. IF THE COMPANY IS ACTING IN ANY FRAUDULENT WAY OR BELIEVE THEY MIGHT BE THEN REPORT IT TO YOUR ATTORNEY GENERAL IMMEDIATELY. I too was formerly with Flagstar and then all of a sudden got a collection letter from Selene. 483. TO: Selene Finance US Attorney General. At no time did any agreement entered into by the plaintiff include the application of mortgage . The Judges overseeing this case are Kent J. Dawson and Elayna J. Youchah. Texas . I always set up automatic payments and it really gave me peace of mind knowing that Flagstar had this. Where do we start with this lawsuit. Selene, did a fraudulent loan modification last year of October. They (Selene) acquired my debt and have offered me a mod, that if I accept, the first payment must be paid in 1 week. Selene does not use text messages to request or collect payments from consumers. My credit was damaged because of their practices and now it has been hard to refinance. Example: Select the dates, 01 Jan 2018 to 31 Dec 2018. It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. I was behind a few months but had made an october payment to selene and told them I was going to catch up on 2 payments in december with 2 transactions. What does Selene Finance do? Hello Selene Finance customers, Selene in the first few months has not sent me a statement, I had to find their phone number and make my first payment over the phone, then I went online and set up an account to make my second payment, now I tried to go online to make my third payment and guess what, my account information cannot be found. It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. Can someone please help me!! 4b. 27 comments Your email address will not be published. I am also in the process of taking legal action against them. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 |, Please read this important information regarding the COVID-19 pandemic. They sold house sold on April 7th. SELENE DOES NOT CARE ABOUT THEIR CUSTOMERS. This rating has decreased by -8% over the last 12 months. I as well feel that something very wrong is going on. They don't ever answer the phone and they have already increased my mortgage. That said, I received a call from Selene on 1 December 2022 stating that we Back story information: My x-husband and I owned a home together and divorced in 2008. And violating a chapter 7 discharge Rushmore loan management did. There's also a $616.47 Corporate Advance charge. They refunded me several months of payments and then started deducting them again. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. I kept asking if theres any other way to make payment. Selene offers competitive salaries along with a comprehensive and flexible benefits package, such as: Medical and Dental Insurance Vision Plan Life and Personal Accident Insurance Disability Benefits Flexible Spending Accounts Paid Time Off and Company Paid Holidays 401K with Company Match Corporate Incentive Program I refused it based on the fact that they could not promise a refi much less give details on condtions of refi. We have never been late on a payment for our mortgage, car, etc. I wont back down until they change or go out of business. Re: loan number 710-3112 Date: 8/20/2021 After reading all the complains against them. I tried reaching out to Step forward Michigan and was denied because I did not have a life changing event happen to me (hardship). Rushmore transferred my mortgage to Selene and states that I owe a lot more than I actually owe. Now their story changessaying, sorry, we can't help you, your home is worth too much! I think they may be including another scam. Go figure. I have been sending an additional 1000.00 a month to be applied as additional principal on my mortgage. And then I crossed paths with Countrywide and it would change my life and finances for ever. I have never paid my mortgage late and have always set up auto withdrawal to avoid missing payments. Until that time FU Selene finance! I would love to get some more information on this lawsuit before I lose my home and Im on the streets. As your loan servicer, Selene Finance LP is committed to doing everything we can to meet the needs of our customers with the solutions, support and information you need to manage your mortgage account during these challenging times. You have to get everything in writing. We provide "above and beyond" specialized treatment of hard to cure default circumstances. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. Selene Finance foreclosed on my home of 23 years all the while leading me to believe they where helpinge to do a loan modification!! Confirm the senders identity before replying to email requests and before opening email attachments or clicking on links (text messages as well), even if they appear to come from a legitimate source. Hello. Victim of Selene Finance Lo as well contact me !!! Save my name, email, and website in this browser for the next time I comment. Thank you to everyone and anyone who can help with my situation. All qualified applicants will receive consideration for employment without regard to race, color, religion,national origin, gender, physical or mental disability,sexual orientation, gender identity, marital status, veteran status, or any other status protected by federal, state or local law. I called, many times, wrote letters, emailed, called again and again and they just stay onto a script. It has added a lot of stress and as of today I am shopping around to refiGOOD LUCK TO ANYONE THAT STAYS! We reviewed Selene Finance, LP's servicing of its Federal Housing Administration-insured loans and its implementation of the U.S. Department of Housing and Urban Development's (HUD) Loss Mitigation program. Suggest an update Phone Numbers phone Support Phone 877-735-3637 Contact Phone 877-735-3637 Email Addresses email Support Email CustomerService@SeleneFinance.com open_in_new Locations place HQ Address 9990 Richmond Ave Ste 400 Houston , TX 77042 The Selene finance class action lawsuit is an opportunity to obtain compensation for those who have become victims of fraudulent settlement loans that were not offered at all. We were just transferred to Selene too and I just set up our first online payment. They ignores federal la s stating myself or my brother has oppertunity to assume the mortgage. After the lawsuit, Selene finance offered to settle the claims for only about one third of the total. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. I called them because there was no indication of the almost $30,000 anywhere on my statements and this was the first time I was even hearing about it. In end of March, they told me to provide the insurance policy. Now they are starting foreclosure stating I am in default. Desired outcome: I sent in numerous modifications they claim to have never received. WTH they told me interest. CLASS ACTION LAWSUIT. I want to join in a class action with others..selene are absolute crooks, Having similar issues. Claim it and get a lot of features. 3rd request I have made to selene to send modification forms, and all I receive is letters asking me if I need help I called about a payment I sent and the customer service rep told me that their office was so small that they would know if they received a payment for a large amount. Selene finances had a great deal of success financing real estate and other properties. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special servicer of residential mortgage loans. The mortgage was with Rushmore and then it was sold Selene Finance. This payment was unauthorized and shall be returned. After the mortgage relief, I was assigned a lower mortgage and had a 3 month "try it" period of paying my mortgage at the lower rate. endobj Im also a victim of selene I have all evidence, statements, and inconsistent letters needed for a lawsuit. 5729, PO Box 2561, Faribault, MN 55021-9561. After reading all the comments, I must say that I am a bit concerned. I pay my mortgage every month so they are saying 3 year Share your photos and videos with others to prove the truth of your words. Email: LoanResolution@SeleneFinance.com Mail: Selene Finance LP 9990 Richmond Avenue, Suite 400 South Houston, TX 77042-8500 Fax: (866) 926-5498 Selene Finance LP will notify you that all information has been received upon receipt, and we will make a decision within 30 days of such notification. I was with Bank of America around the 2012 and I didnt even know it.They claim they sent me a letter but I never received one. I called Selene Finance and asked what to do. I am desperate to keep my house. That should atleast show I have just cause. I have been trying for modification since January 2019. Marked my payment late despite asking for additional time. My mortgage was sold to Selene in July of 2021. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. BBB does not endorse this company. I dont think they really know anything about my account. I am in the same situation - stuck on the never ending remodification treadmill. I tried their customer service number only to get " this number has been disconnected or no longer in service (20 times in a row - checking and rechecking the number). My wife and I recently cured a debt with Selene Finance for $14,500 in May 2018 . HAMP called Selene and within days the loan modification was at my door. The insurance grace . CFPB I am interested in learning more about this lawsuit as I have been given a loan modification that is not a MOD but increasing my interest rate and adding fees .Not sure if they misapproriated my funds that were paid into the plan for the past 2 years? A grace period is the period between the end of a billing cycle and the date your payment is due. All the representatives I talked told me they wont foreclose. They are trying to push me into foreclosure.. TO ALL DISTRESSED HOMEOWNERS, Decide on what kind of signature to create. It pains me that you have fallen victim to the illegal, unfair, deceptive and abusive acts and practices of Selene but I commend you for stating then sharing your grief with Selene and other customers in order to assert your consumer and constitutional rights! Ironically, my statements from Selene show I am paying escrow. Feel free to call us at 877.297.7011 for free advice on this topic. I want to join any class action suits concerning these companies. This is in follow up after a conversation with Selene customer service. They have been dragging a resolve for months. I have been trying to get a loan modification for three years and its nothing but ### from the last three companies that have owned or serviced my loan. Lawyers & Attorneys, please come fwd & help. 5. During this period, no . They provide every excuse in the book.. Over all very unhappy with Selene.. I was also offerred a forebearance program. Too many complaints with several as being unresolved. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. But eventually something went wrong. I was then given to a Roudy Sebastian who then proceeded to tell me that I was approved for the loan modification. Consumer payments were going to bankruptcy order. A forbearance is when a mortgage servicer or lender allows you to pause (suspend) or reduce your mortgage payments for a limited period of time. I found out when I went to Bank of America to make a payment. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. Have no clue on that one either. Nothing about their practices or handling of a purchased mortgage makes sense. They have made alot of money off us debt slaves, not that anyone cares. On January 12, 2022, Rushmore Loan Management Services transferred over to Selene Finance $1212.28 dollars from our escrow account to them. $88.7 M. Employees. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. Summary Good luck to all. Our audit objective was to determine whether Selene processed delinquent loans in accordance with HUD's requirements, especially Loss Mitigation program requirements. I had to pay my bank to stop them from being able to take ANYTHING out of my account ever again. The call automatically disconnects after I listen to the long greeting, or I am on hold forever and the person who finally answers and takes all my information tells me that one specific person is handling my account. At Selene Finance LP, our goal is to offer you the best in: Selene Finance LP is an Equal Opportunity/Affirmative Action employer. Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! Selene is now telling us that we can be foreclosed on.. and settle the claims of those who actually qualified for loan modification. By all the statements & complaints all over the place, this company should not be able to remain. Im in Tx and i need help on refinacing. I felt that they should have informed us this would happen if we did this repayment plan because I never would have agreed to it especially since I didn't really need to. We never thought we'd be where we are at this stage of our lives. Definition of Grace Period The term "grace period" refers to the passage of time that straightaway follows the repayment deadline for any financial obligation during which the borrower can make the payments without incurring any late fees or any other consequences due to failure to meet the deadline. We are victims of Salene as well. I see I missed a call from them but they didn't leave a message. If it is not in by the 1st, another late fee applies. I hope there is a class action suit on this company, But I doubt it will happen. Then they stated that the lender had given me debt forgiveness of almost $30,000 that they were now adding back to my loan modification. After over 5 miserable years with Selene Finance, a 2 year long forebearance, a ridiculous loan modification, and inevitable foreclosure and eviction I felt the need for this website. In complaint to court and still was evicted and now homeless!!! Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. The 1st does not always fall on payday, Selene Finance does not allow a grace period of by the 12th or 16th. I would like to know what information I need to get started on this class action lawsuit. I received a copy Hurricane Irma damage my house 15 months ago.I received a check from my insurance company and send it to the loss draft department at Selene finance 8 weeks ago. Required fields are marked *. They mailed me a number of letters saying they denied my modification but requested more documents. You can also access information about our loss mitigation programs. 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