PetSmart accepts returns for items in good condition, with the deduction of shipping, gift wrap, and other additional costs, as of 2023. 5 Sizes. Each year, PetSmart provides up to two discretionary days that give associates time off for any reason they choose. All associates working 115 hours per month are eligible to accrue time at 1.25 days per month and can earn up to 15 days per year. Unless its sexual abuse, or the three strike rule for groomers. However, if you are returning a used or opened Dog food, it should be submitted to the PetSmart store in 14 days. My associate has questions about the policies related to LOA and ADA, Where can they get more information? You are responsible for protecting your HR Connect account personal information. New York Life Group Benefit Solutions (NYL GBS) can help you through difficult times. Autoship orders require an account for recurring orders. You can request a paper copy mailed to you by contacting the Benefits team at 1-866-263-8411 or benefits@petsmart.com. Access your ID card, view Prescriptions, and track orders, . It covers office visits, preventive care, drugs, lab tests, X-rays, and more. Many positions require filling in or schedule changes depending on other employees' attendance and performanceor overall business need. A good attendance policy includes guidelines regarding taking leave, tardiness, and absences. Security Policy. 2023 PetSmart, Inc. All Rights Reserved. Havent found what youre looking for? Prices & selection may vary by store & online. Try creating a new account. We also made a $1 million contribution to the longstanding PetSmart Associate Assistance Foundation (PAAF) which supports front-line workers facing personal or financial hardships and established a $1 million scholarship fund for associates of color to further our commitment to diversity and inclusion. Although we know certain bacteria and fungi can be carried on fur and hair, there is no evidence that Prices & selection may vary in stores & online. Additionally, in-store veterinary services remain open. Summary This role leads planning and implementation of marketing strategies in support of the PetSmart Charities organizational strategy, with emphasis on project and event management. Its an adjustment to transition back to work after adding to your family. Absent with calls: 1 point. Leaders and associates can review the following policies and procedures on our internal Fetch site under the P&P library. Apply for a PetSmart Distribution Center Warehouse Associate job in Reynoldsburg, OH. If youd like more detailed information on any PetSmart benefit, refer to the SmartChoices Summary Plan Description. Just outta curiosity is there a set attendance policy? Apply online instantly. To confirm hours of operation at your local store, please click here. Salaried associates are responsible for submitting a request for discretionary time in HRConnect for their leader to approve. Discretionary days will not be paid at the time of termination of employment unless required by state law. Your medical expenses as a result of the injuries may be covered under workers compensation. 4There is a separate out-of-pocket (OOP) maximum for prescription drug expenses administered by CVS/caremark. Limited to one time per customer during the offer period. Every company attendance policy must always cover at least from the following listed leaves: Holiday leaves. View this and more full-time & part-time jobs in Reynoldsburg, OH on Snagajob. To take advantage of our Curbside Pickup, order online for in-store pickup. As a recognized essential retail business, our stores remain open and continue to provide products Vaccination Policy. When you enroll in Surest you will also have access to programs that support your personal health journey, such as healthy pregnancy/fertility support, smoking cessation and virtual visits. store. When an associate terminates, payment will be made for any accrued vacation hours less the hours already taken during the calendar year. Quantities may be limited and deliveries may be delayed. Part-time associates are not eligible for sick pay unless required by state or municipal law. However, we prefer vaccinations be administered 10-14 days before check-in to ensure maximum efficiency. Contact Address: Benefits Department- Premiums, 19601 N. 27th Avenue Phoenix, AZ 85027. Time for hourly associates should be entered in the time and attendance system. 2023 PetSmart, Inc. All Rights Reserved. Vacation time must be approved in advance by your leader. Maple Grove, MN. Valid only on orders shipped within the contiguous 48 U.S. states, military APO/FPO addresses and select areas throughout Canada. The time that may be paid under STD will be based on information provided by the attending physician regarding the actual date of disability and the expected date of delivery. You pay the full discounted cost for medications including generic and brand-name drugs, until you reach your deductible. To protect your information, make sure to end your HR Connect session by clicking the "log off" button in the top right corner of the screen. If an exempt associate serves on a jury or as a subpoenaed witness, PetSmart will pay the difference between the fee received and the associates pay at the base salary for each regularly scheduled work day falling within the associates jury or witness duty, for up to five days. The time carried over must be used by March 31 of the following year. ensure were able to provide the products and services you need, and to keep our customers, our Americans with Disabilities Act (ADA) is another resource that applies only to associates who do not meet the eligibility requirements under FMLA, or who have exhausted FMLA leave. All other full-time associates can elect the voluntary LTD coverage as part of their full-time benefits when they become eligible for benefits or during the annual open enrollment period each year. Sadly this policy is dependent on the store manager. However, we . Customers typically have 60 days to return products purchased online or in-store with valid proof of purchase. This includes special thank-you bonuses, payment of healthcare premiums, and other healthcare benefits. We use Secure Socket Layer (SSL) 128-bit encryption technology . Headquarters . your dependent children up to age 26, or who are age 26 or older with a physical or mental disability as defined by the Social Security Administration. Short-term disability is not a leave of absence; it is a partial income replacement program that is meant to supplement your lost income if you are out of work due to an illness or non-work-related accident. An associate will promptly bring your order out to you & ask for valid ID. we are here to support you every step of the way. When you arrive at the store parking lot, call the store & select option "3" from the menu OR open your app, log in & tap "I'm here". U.S. part-time associates are not eligible for sick time unless otherwise required by state or municipal law. Because caring for our pets starts with caring for our peopleupward of 48,000+ associates collaborating across our distribution centers, corporate office, or 1,600+ retail stores. You will receive email communications letting you know when your order will be ready. Cigna will conduct an investigation in accordance to the plan guidelines and may require additional documentation to support the continued disability. A domestic partner refers to someone other than a husband or wife with whom you are in a committed, serious and usually permanent relationship. Associates begin to accrue vacation time on their hire date and cannot take the time until after 90 days of employment. 2023 PetSmart, Inc. All Rights Reserved. If youre ready, the Survivor Support Specialist is available between 9:00 am 5:00 pm EST at (888) 842-4462, ext. Associates working more than 80 hours, but less than 115 hours in a month will accrue 4 hours of vacation time . If you have health benefits with PetSmart, you are responsible for your portion of the benefit premiums that would normally be deducted from each paycheck (medical, dental, vision, etc.). Proof that you have named each other as primary beneficiary in wills, life insurance policies or retirement annuities. Viewing this site or participating in any PetSmart benefit, policy or procedure doesnt guarantee you a right to continued employment or otherwise affect your employment with PetSmart. As we begin a long journey to recovery, the goal is to make the biggest impact in the lives of pets and people in need. Our PetSmart Leave of Absence team is here to help you navigate taking time away from work. 3. This is not actual income, but it is included in the employees gross income in order to assess tax withholdings. You must contact New York Life to complete the claim process. Vacation time for all store and/or DC associates cannot be taken during the following periods: Vacation time for all associates is subject to the following restrictions: Part-time associates accrue .019231 vacation hours upon completion of each regular hour worked to a maximum of 40 hours each calendar year. A serious health condition which renders the associate unable to perform his/her job, To bond with a new child through birth, adoption, or foster care, A deployment of an eligible family member in the U.S. military. always a good idea to practice healthy habits around pets and other animals, including washing hands before Wellness: Be Well, Get Better, Feel Prepared, PetSmart Associate Assistance Foundation (PAAF), New York Life Group Benefit Solutions (NYL GBS), Three Kings Day/Epiphany Friday, January 6, 2023, Thanksgiving Day Thursday, November 23, 2023, Christmas Day Monday, December 25, 2023. virus that causes COVID-19, Physical barriers in our stores, salons and PetsHotel locations, as well as other operational **If you reside in New Jersey, California, or Rhode Island, you must file a claim directly with the disability office in your state. What is the difference between short term disability (STD) and a leave of absence (LOA)? So after 5 years, you own 100% of PetSmart's contributions. Discretionary days are provided to regular full-time associates, with the exception of Director level and above positions that follow the flexible vacation policy. Visit us for the best pet groomers and trainers in the United States! Must be signed into your Treats account prior to purchase. The time for which the doctor states that the associate is disabled and unable to work before or after the delivery and for up to six weeks after the delivery date is covered under STD, for a maximum STD benefit of 12 weeks. If circumstances demand that the associate takes additional time, management may grant an unpaid leave of absence. I'm sick of fighting against a company who will make excuses for their tenured employees complete disregard for the expectations PetSmart claims to strive for. If the dog food is still sealed and the package is opened, the return window is around 60 days. and after interacting with them. After completing 90 days of employment, all associates working 115 hours per month are eligible for up to 12 days per year. Local laws may affect Sunday hours at certain stores. We apologize for the inconvenience. Attendance policy?? SaveSmart 401(k) Invest in your future with financial education classes and a 401(k) match. PetSmart Return Policy In 2022. Our DC Warehouse Associates are focused on productivity, accuracy, reliability and safety and take great pride in the role they play within PetSmart. Buy online and get FREE same day-delivery powered by DoorDash. There is no right or wrong way to grieve the death of a loved one. The number of vaccination booster requirements for vaccinations can vary based upon the age of the pet and state or local regulations. The full paid parental leave policy is located on our internal Fetch site and associates are encouraged to reach out to the Leave of Absence Team for more information at leaveofabsence@petsmart.com. Tracking employee absences makes it easier to correct the problem or to carry out disciplinary actions if necessary. Resolved "grooming/unethical behavior" Resolved "pet hotel" Resolved "pethotel" Resolved "grooming touch-up" Resolved "horrible customer service" Resolved "refusal to sell harness because price was to low" Resolved "pet mistreatment" Resolved "refused to . Together with PetSmart Charities, we help save over 1,500 pets every day through adoption. small number of pets have been reported to be infected with the virus that causes COVID-19, mostly It should also include repercussions for poor attendance. Navigating the grief process can be difficult, and thats why were committed to helping families when they need us most. What qualifies me for a Leave of Absence? Time Away from your #LifeAtPetSmart is essential. Vacation will be carried over into the following year for new associates hired between September and December. Please check with your local PetSmart to verify/confirm your local requirements. Vacation time applies to all regular full-time and part-time associates (excluding Director level and above positions) in U.S. stores, U.S. Distribution Centers, and the Phoenix Home Office. Accrued paid sick leave allowed, time taken, and balances are available on the Paid Time Off page on HR Connect. Offer excludes all or select items from various brands; see product page to determine eligibility. Accrued vacation calculations will be made at the end of each work week. Available to all associates. Here's how it works: Order online & select in-store pickup. Triggers are prompts to initiate supportive intervention at either 4 separate episodes of absence or short-term absences totalling 8 or more working days within a rolling 12 month period or for longer-term absence 29 calendar days or more. Company policy states that full-time hourly associates will receive eight hours of holiday pay if they work their scheduled shift prior to and after the holiday. and services for pets and their families. Petcare workers.do these fish customers also drive you Should big box pet store stop carrying animals? Customers will typically have 60 days to return items purchased online or in-store with a valid proof of purchase. Begin to accrue vacation time at certain stores paid sick leave allowed, time taken, and balances are on... Accrue 4 hours of operation at your local requirements Benefit Solutions ( NYL GBS ) can help you through times! ) match at 1-866-263-8411 or Benefits @ petsmart.com shipped within the contiguous 48 U.S.,... Every day through adoption municipal law a PetSmart Distribution Center Warehouse associate job in Reynoldsburg OH! Not eligible for sick pay unless required by state or municipal law are responsible protecting. 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